NO REFUNDS WILL BE ISSUED FOR ABANDONED OR REFUSED SHIPMENTS. ONCE YOUR PACKAGE IS RECIEVED BY COURIER(delivery company) WE ARE NO LONGER RESPONSIBLE OR LIABLE FOR THE DELIVERY. ALL PACKAGES NEED TO BE SIGNED FOR. ONCE YOUR ORDER IS PLACED IT CANNOT BE CANCELLED. A 10% MERCHANT FEE IS REQUIRED TO CANCEL AN ORDER. Standard processing time for hair is within 7-10 days unless you're pre-ordering. If you are having any problems with the conditions of your package contacts your local courier office.

ONCE YOUR ORDER IS PLACED A 10% MERCHANT FEE IS REQUIRED TO CANCEL. If you receive your hair and decide you want to return it your have 48 hours to do so after receiving hair (THE HAIR MUST BE IN THE EXACT SAME CONDITION THAT IT WAS SENT OUT IN). YOUR REFUND WILL BE DENIED IF THE HAIR ISNT IN ORIGINAL STATE. WE DO NOT GIVE REFUNDS ON HAIR THAT HAS BEEN INSTALLED. HAIR MUST NOT BE BRUSHED OR COMBED. THE PLASTIC TIES ON HAIR SHOULD NOT BE CUT OR REMOVED. NO REFUNDS ON CLIP INS, TAPE INS OR WIGS.

12"-16" 2 Bundles, 18"-24" 3 Bundles, 26"-32" 4 Bundles, 34"-38" 5 Bundles

Luxurydollzhouse@gmail.com

Always contact us on email for any enquires or concerns about your order. Our emails are prioritized for a quicker response.

Style your hair using a wide tooth comb or paddle brush and always tart from the ends and work your way up.

Deep condition your hair extensions regularly to keep them hydrated and soft.

Be gentle when applying heat and always a heat protectant before using heat. Avoid excessive heat.

Let your hair air dry or use cool heat option when using a hairdryer.

Use a satin pillow or scarf at night to wrap your hair and protect it.

Always use high quality products when styling or washing hair.

When conditioning allow product to remain on the hair for at least 10 minutes for maximum conditioning.